IT Support Technician
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Job Type | Permanent Full Time |
Location | Harlow, Essex |
Area | Essex, England |
Sector | Business Support - AdministratorBusiness Support - Customer Service Business Support - Operations |
Salary | £26,000 to £28,000 per annum |
Start Date | |
Advertiser | SP Business |
Job Ref | HW938481 |
Job Views | 147 |
- Description
- We are currently working with a large and rapidly growing UK based company looking to permanently hire a full-time IT support Technician. The successful candidate will be partly responsible for supporting and maintaining the company’s growing Network and IT infrastructure.
Key responsibilities:- Act as the first point of contact and support for IT incidents and requests that are logged on the company’s helpdesk System.
- Managing the prioritisation of IT incidents and requests and assigning them to other team members when required.
- Monitor and troubleshoot problems relating to the network and server.
- Provide desktop support for both Windows OS and Mac OS clients.
- Provide support for VoIP and Mitel Contact centre.
- Help troubleshoot printer issues.
- Install, configure, and maintain software and hardware.
- Keep up-to-data documentation of IT Systems
Key Requirements:- Minimum 2 years’ experience in technical support.
- Experience with Office 365 Administration
- Experience with Microsoft Exchange Online
- Experience with Windows Server 2012-2016
- Strong understanding of Windows OS and Mac OS
- Experience with Internet and network protocols
- Experience with SAN technologies.
- Experience with VMware virtual servers.
- Experience with active directory.
- Experience with VoIP.
Pay: £26,000 to £28,000 depending on experience.
Hours: 8:30 am to 5:00 pm. Monday to Friday as standard, with some weekend working during peak periods. Be part of an emergency on-call rota outside of standard hours.
If you believe you are suitable for this position, then we welcome you to apply.