IT Support Technician


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https://www.staffpartnersbusiness.com/job-search/351/job2021-08-04 15:35:451970-01-01Staff Partners Business
Job TypePermanent Full Time
LocationHarlow, Essex
AreaEssex, EnglandEssexEnglandHarlow, Essex
SectorBusiness Support - AdministratorBusiness Support - Customer Service Business Support - Operations
Salary£26,000 to £28,000 per annum
Start Date
AdvertiserSP Business
Job RefHW938481
Job Views147
Description
We are currently working with a large and rapidly growing UK based company looking to permanently hire a full-time IT support Technician. The successful candidate will be partly responsible for supporting and maintaining the company’s growing Network and IT infrastructure.
 
Key responsibilities:
  • Act as the first point of contact and support for IT incidents and requests that are logged on the company’s helpdesk System.
  • Managing the prioritisation of IT incidents and requests and assigning them to other team members when required.
  • Monitor and troubleshoot problems relating to the network and server.
  • Provide desktop support for both Windows OS and Mac OS clients.
  • Provide support for VoIP and Mitel Contact centre.
  • Help troubleshoot printer issues.
  • Install, configure, and maintain software and hardware.
  • Keep up-to-data documentation of IT Systems
 
Key Requirements:
  • Minimum 2 years’ experience in technical support.
  • Experience with Office 365 Administration
  • Experience with Microsoft Exchange Online
  • Experience with Windows Server 2012-2016
  • Strong understanding of Windows OS and Mac OS
  • Experience with Internet and network protocols
  • Experience with SAN technologies.
  • Experience with VMware virtual servers.
  • Experience with active directory.
  • Experience with VoIP.
 
Pay: £26,000 to £28,000 depending on experience.
Hours: 8:30 am to 5:00 pm. Monday to Friday as standard, with some weekend working during peak periods. Be part of an emergency on-call rota outside of standard hours.
 
If you believe you are suitable for this position, then we welcome you to apply.
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Widbury Barns, Widbury Hill, Ware SG12 7QE

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020 3983 8810

business@staffpartners.co.uk

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