Customer Service Administrator
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| Job Type | Permanent Full Time |
| Location | Harlow, Essex |
| Area | Essex, England |
| Sector | Business Support - Administrator |
| Salary | £20,000 to £23,000 per annum |
| Start Date | |
| Advertiser | SP Business |
| Job Ref | RS/HarlowS |
| Job Views | 53 |
- Description
Do you have excellent customer service skills both written and verbal?
Do you have a good working knowledge of Word, Excel and Outlook?
Staff Partners Business are currently working with a national engineering company looking to hire an Administrator to work within their scheduling team. This is a permanent, full-time position.
Key responsibilities
- Accept incoming new-job requests from clients via phone or email.
- Updating Excel spreadsheets with requirements and completion information for installation/service.
- Corresponding with customers to arrange appointments and raising job sheets.
- Assisting with scheduling of jobs.
- Coordinating with Engineers & Project Managers.
- Other ad hoc administration duties, as required.
- Answering emails and phone call queries relating to all aspects of client’s specific requirements.
Key requirements
- Strong working knowledge of Microsoft Excel and Word.
- Diligent with a keen eye for detail.
- Professional, confident, and clear telephone manner.
- Strong written communication skills.
- Good geographical knowledge of the UK.
Hours: 8:30 am to 5:30 pm, Monday to Friday.
We look forward to your applicaiton.
