Business Improvement Lead
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| Job Type | Permanent Full Time |
| Location | Hertford, Hertfordshire |
| Area | Hertfordshire, England |
| Sector | Business Support - Operations |
| Salary | £31,000 to £33,000 + Benefits |
| Start Date | |
| Advertiser | SP Business |
| Job Ref | RS/BILHertford |
| Job Views | 71 |
- Description
- Do you have strong experience within documenting processes and producing guidance documents?
Are you used to working across teams to deliver cross-functional projects?
Do you want to work for a company that looks after their staff and offers some great benefits?
Our client is looking for a Business Improvement Lead to join their well established business. The purpose of the role is to manage a standardised approach to documenting business-wide processes and systems ensuring these are; consistent, reviewed to find business improvements and efficiencies, stored and communicated effectively.
To oversee documentation development and adminsiter and manage document reviews to ensure policies, processes and associated documents are kept up to date and accessible on all internal and external systems.
Lead on business improvements using a range of Lean Six Sigma methodology to identify, analyse, test, audit and implement business improvements and efficiencies to support the stakeholders as well as validating business improvement suggestions from around the business.
Policy and Process Coordination
·Coordinate the development of policies, standard operating procedures (SOP) and all
associated documentation.
·Develop documentation from draft, proof read and agree final versions with the
appropriate document owner as part of the Document Management Process.
·Work within and across departments with key subject matter experts / stakeholders to
facilitate the development, mapping and review of processes.
·Work with Project Managers / project team members to create processes and supporting
documentation to support the implementation of new products and/or services
·Support with the dissemination of new procedures and documentation across the
company.
Business Improvement
·Analyse processes to identify waste, areas for improvement and efficiency opportunities
and suggest solutions to improve the process.
·Devise and test improvement solutions by working with management, process owners, and
departmental teams while also documenting requirements.
·Using available customer and process feedback data, appropriately analyse and
recommend appropriate action in the form of improvement projects or amendments to
process.
·Carry out periodic process health checks in order to identify process inefficiencies,
deviations to standard working practices, further process developments and/or possible
training needs
·Ensure that process improvement initiatives are aligned to business requirements
Hours: Monday to Friday 9am to 5pm - Hybrid working available
