Customer Service
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Job Type | Temp/Contract |
Area | Essex, England |
Sector | Business Support - Customer Service |
Salary | 11.00 |
Start Date | Immediate |
Advertiser | SP Business |
Telephone | +442039838810 |
Job Ref | HW22349 |
Job Views | 151 |
- Description
- Staff partners are working with a local client looking for a customer service advisor on a Temp ongoing basis, the successful candidate must be able to start immediate
- Handling customer orders, enquiries and complaints via telephone, email, company and marketplace websites and letter as required
- Responding to customer reviews
- Assist with marketing and other departments as require.
- Processing customer refunds and returns including investigative enquiries and taking appropriate action to resolve
- Liaising with appointed delivery companies and track orders as necessary
- Monitor customer care comments and report any recurring issues
- General administration such as mailing list cleaning
- Liaising with key departments including warehouse and purchasing, when necessary,
Apply today!