HR Administrator
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| Job Type | Temp/Contract |
| Location | Epsom, Surrey |
| Area | Surrey, England |
| Sector | HR - HR Assistant |
| Start Date | |
| Advertiser | SP Business |
| Telephone | 02039838810 |
| Job Ref | SL/345712 |
| Job Views | 19 |
- Description
- HR Admin – Temporary
Staff Partners Business are searching for a ready to go HR administrator for a lovely client in Epsom. The post holder will be responsible for onboarding support as well as general HR duties. This role is on a temporary, full-time basis.
HR and onboarding support:
• Being the first point of contact for customer queries raised by email or phone
• Identifying customer needs, seeking, and providing effective solutions to their queries
• Managing stakeholders to ensure queries are dealt with in a timely manner, meeting agreed service levels and customer expectations
• Developing rapport with customers quickly, building trust and delivering on promises
• Taking ownership for HR queries within the scope of the team and agreed hand-offs, maintaining contact with customers until their query has been resolved satisfactorily
• Managing a caseload within the HR case management system, ensuring that all relevant transactions are recorded and actioned appropriately
• Preparing HR related correspondence such as contractual change letters and ex-employee/mortgage references
• Maintaining employee records on our HR and payroll system, making sure they are accurate and up to date
• Payroll processing of new starters, changes and leavers always ensuring accuracy
• Managing our pre-employment screening process for new hires and the renewals process for existing employees, working closely with internal stakeholders and third-party providers to ensure satisfactory references and essential documentation is received
• Maintain the electronic filing system, ensuring an accurate record of employee correspondence and compliance with the Data Protection Act
• Ensure all authorisation requirements are met in line with the company delegated authority procedure
• Manage the HR admin new starter process from beginning to end, ensuring new hires have a positive onboarding experience
• Review, store, and process new starter documents; application forms, employment background, education, qualifications, work permits and references etc. ensuring that all information meets company and statutory requirements
• Monitor and process DBS applications including completing document checks online, flagging any issues as appropriate
• Create and update procedures, letters, and forms in line with changes in company policy, procedures and/or legislation
Educational Qualifications:
• GCSE English and Maths at grade C and above or equivalent
• CIPD qualification or a desire to work towards
Experience, Knowledge & Expertise:
• Strong administrator experience in HR
• Strong commitment to delivering excellent customer service
• Continuous improvement mind-set
• Advanced IT skills including Microsoft Office, HR, Payroll and Case Management systems
• Understands the need to be confidential in dealing with HR related issues
• In-depth experience in one of the following areas; hr queries, employee lifecycle or onboarding administration
9am – 5pm
Monday to Friday
£12 per hour
We look forward to your application!
